Sinewave’s emergency response service operates 24/7/365 attending to high-voltage and low-voltage faults nationwide. The goal of our service is to have a specialist team mobilized to the fault location within four hours, depending on the geographic location.
Each emergency response team consists of at least one Senior Authorized Person who can carry out fault switching and restore supplies. The team will assess the fault and offer advice on the best course of action to remedy the situation. (See FAQs)